Support

Contact us

Email support@orna.land for account access, payment status, refund, or listening questions. We aim to acknowledge messages within two business days.

For a purchase question, include the order reference shown in your ORNA account. Never email card numbers, security codes, Google Pay credentials, passwords, or sign-in links.

Purchases and refunds

Payments are completed on Bereke Bank's hosted checkout. ORNA can confirm access and purchase status but cannot see your payment credentials. Review the Refund Policy before requesting a refund.

Operator details

Legal entity

Kale Ltd.

Business Identification Number (BIN)

221040900084

Registered address

010000, Kazakhstan, Astana, Nura district, 50/3 Turan, office 5

Chief Executive Officer

Rim Safiullin